AZURE SUN PROTECTION CO. (hereinafter referred to as “we” or “the Company”) values ​​your personal information and privacy. This Privacy Policy explains how we may collect, use, store, and protect relevant information when you visit our website, browse products, place an order, or contact us.

  1. Information We Collect

Depending on how you use the website, we may collect the following information:

Order Information: Name, billing address, shipping address, email address, phone number, and order-related information.

Account Information: If you create a website account, we may collect account login and related information.

Payment Information: Your payment transactions may be processed by third-party payment service providers. We generally do not directly store complete bank card numbers or other sensitive payment credentials.

Communication Information: When you contact us via email or other means, we may store the contact information you provide and the content of our communications.

Technical Information: Including IP address, browser type, device information, visited pages, operation logs, and website usage.

  1. Use of Information

We may use the information we collect to:

Process and fulfill your orders;
Arrange product delivery and provide order-related services;
Respond to your inquiries and customer service requests;
Process returns, refunds, and other after-sales matters;
Improve website functionality, product display, and user experience;
Maintain website security and prevent fraud, abuse, or unauthorized activities;
Comply with applicable laws and regulations and legitimate regulatory requirements.

  1. Payment Information

The website may use third-party payment processing services to complete online payments. Payment service providers may process your payment and transaction information in accordance with their own privacy policies.

We will not ask you to send us your complete bank card number, credit card security code, or other unnecessary payment credentials via regular email.

  1. Information Sharing

We will not sell your personal information for purposes unrelated to your orders.

Where necessary to provide website and order services, we may share limited information with the following types of service providers:

Payment processing service providers;
Logistics and delivery service providers;
Website hosting and technology service providers;
Customer service and communication service providers;
And, where required by law or legal process, with relevant government agencies or professional advisors.

These third parties will only process relevant information to the extent necessary to provide the corresponding services or fulfill their legal obligations.

  1. Cookies and Similar Technologies

We may use cookies and similar technologies to maintain the normal operation of the website, remember user settings, analyze website usage, and improve the website experience.

You can manage or delete cookies through your browser settings. Disabling some cookies may affect the normal use of certain website functions.

  1. Information Security

We take reasonable technical and management measures to protect personal information and reduce the risk of unauthorized access, use, modification, or disclosure.

However, no internet transmission or electronic storage method can guarantee absolute security, therefore we cannot guarantee that information will not be affected by security risks in all circumstances.

  1. Information Retention

We will retain relevant personal information for a reasonably necessary period in accordance with order processing, customer service, business operations, tax, accounting, and applicable laws and regulations.

When personal information is no longer reasonably necessary for business or legal retention, we will delete, anonymize, or securely dispose of it in accordance with applicable laws.

  1. Your Privacy Rights

Depending on applicable laws in your region, you may have some or all of the following rights:

To inquire about the personal information we hold;

To request correction of inaccurate information;

To request the deletion of specific personal information;

To object to certain personal information processing activities;

To request restriction of specific information processing;

To request a copy of your personal information;

To withdraw certain previously given consents.

To exercise your applicable privacy rights, please contact us at:

[email protected]

We may need to verify your identity to ensure that the request comes from the person whose information is being processed or their legally authorized representative.

  1. California Consumer Privacy

If you are a resident of California, you may have rights related to access to, deletion of, correction of, and understanding of how your personal information is used, pursuant to applicable California privacy laws.

AZURE SUN PROTECTION CO. does not sell consumers’ personal information.

  1. Children’s Privacy

This website is not specifically targeted at children. We do not knowingly collect personal information from children who are below the age of majority under applicable law.

If you believe a child has provided us with personal information without proper authorization, please contact us and we will take reasonable steps to handle the matter in accordance with applicable law.

  1. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have independent privacy policies and data processing methods.

We are not responsible for the privacy practices of third-party websites. We recommend that you review their respective privacy policies before accessing them.

  1. Privacy Policy Updates

We may update this privacy policy based on business changes, website feature adjustments, or changes in applicable laws and regulations.